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FAQ

 

 

 

How to Order

 

From BuyUSAatRasa.com you can visit any online store in the United States quickly and conveniently. Our website’s elegant user-friendly interface and many useful tools including site map of designer and brand stores, category and search facility are designed to make it an easy online shopping experience.

 

Ways to Shop:

 

 

Customer Online Shopper:

 

 (A)   Browse category of stores on BuyUSAatRasa.com or any other online store not listed on our website.

 

1.     Select Desired Store or any other online store not listed on our Website.

2.     Browse product(s) available

3.     Complete buying using store’s checkout process (i.e. using your Visa, MasterCard, American Express or Discover card)

4.    Provide BuyUSAatRasa mailing address as shipping address for item(s) purchased during checkout.

 

Shipping Address

BuyUSAatRasa

3118 Walton Way

Roswell, GA 30076

 

5.     Customer will receive order confirmation receipt by email from online store goods are purchased.

6.     Send/Forward copy of email order confirmation to customerservice@BuyUSAatRasa.com

7.      BuyUSAatRasa will send you an order confirmation message with our shipping/delivery and service fee invoice.

8.     Delivery within 7-10 days upon payment confirmation.

 

 

Bank details for payment:

 

Account name:

Rasa-Rasa One Stop Limited

Account number:

 

Bank:

Guarantee Trust Bank

When making payment, please fill the following details on the teller/deposit slip

Name:

(Same name on the order form and the invoice sent to you)  

Mobile phone no:

(phone number of  named person  on the invoice)

Email address:

 (email on order form)

Order Reference no:

(number  assigned  to your order  invoice)

 

 BuyUSAatRasa Personal Shopper:

               

(B)  Browse category of stores on BuyUSAatRasa.com or any other online store not listed on our website.

 

1.     Select desired store or any other online store not listed on our Website

2.     Browse product(s) available

3.     Fill in the product details of item(s) to buy on the BuyUSAatRasa order form

4.     We'll send you an order confirmation message & invoice

5.     Make payment into BuyUSAatRasa Guaranty Trust Bank (GTB) account

6.     We deliver your order to your door within 15 working days upon confirmation of payment. 

 

 

 

Service Messages:

 

Once you have completed your order you will receive the following communication:

On screen order summary

Order Confirmation email / SMS

·         We recommend you print this summary for your records

·         We have received your order

Order Invoice email / SMS

Payment Receipt & Delivery Security Code email / SMS

·         This is an invoice for your order. You can now make Payment into our bank account

·         We have received your payment and your order is currently being processed.

Order Update email / SMS

 

·         This alerts you to an update with your order, e.g. it has been dispatched

 

Order Status Descriptions:

 

Processing

Dispatched

·         Your order is being processed.

·         Your order has been dispatched.

Unable to Fulfill - Payment Reversal

Unable to Fulfill - Payment Refunded

·         Your order has been cancelled due to stock unavailability and your payment will be refunded. Please email your bank details for refund.

·         Your order has been cancelled due to stock unavailability. We have processed a refund to your bank account as per details supplied Please visit your bank to confirm refund.